At Intellica Jewelry, we are committed to ensuring that your jewelry stays as beautiful as the day you first wore it. Whether it’s routine maintenance or an unexpected repair, our expert team is here to provide high-quality services to restore and care for your pieces.
Repairs
We offer professional repair services for all types of jewelry, including rings, necklaces, bracelets, and earrings. Whether it’s a broken clasp, resizing a ring, or fixing a loose stone, our skilled jewelers use the best materials and craftsmanship to restore your jewelry to its original beauty.
Common Repairs Include:
- Ring resizing
- Stone replacement or resetting
- Broken chains or clasps
- Replacing lost or damaged prongs
- Refinishing and polishing
- Cleaning and maintenance
How to Request a Repair:
- Contact Us: To begin the repair process, please email us at [contact email] or call [phone number].
- Assessment: Our customer service team will provide instructions on how to send your item to us or bring it to our store. We may also ask for photos or a description of the issue to help us assess the repair needs.
- Repair Estimate: Once we evaluate your jewelry, we will send you a detailed estimate outlining the cost and time frame for the repair.
- Approval: After you approve the repair estimate, our jewelers will begin the restoration process.
- Completion: Once the repair is finished, we will contact you to arrange for the return or collection of your jewelry.
Jewelry Cleaning and Maintenance
Regular cleaning and maintenance are essential to keep your jewelry looking its best. At Intellica Jewelry, we offer professional cleaning services to remove dirt, oils, and tarnish, ensuring your pieces stay sparkling and radiant. Our jewelers will also inspect your jewelry for any signs of wear and tear, helping prevent future issues.
Warranty and Service Coverage
All jewelry purchased from Intellica Jewelry comes with a limited warranty. This warranty covers any manufacturing defects for 12 months from the date of purchase, including issues such as loose stones or faulty settings. It does not cover damage caused by accidents, misuse, or normal wear and tear.
Charges for Repairs and Services
- Repair costs vary depending on the nature of the issue and the complexity of the work involved. You will receive a full estimate for approval before any repair work begins.
- Jewelry cleaning and maintenance services are offered at a standard fee.
Why Choose Us for Repairs and Services?
- Expert Craftsmanship: Our team of highly skilled jewelers has years of experience in restoring and maintaining fine jewelry.
- Quality Materials: We use only the highest-quality materials and tools for every repair and service.
- Customer Satisfaction: We pride ourselves on providing exceptional service and ensuring your jewelry is returned to you in pristine condition.
Please note: If your jewelry is under warranty and requires a repair due to a manufacturing defect, we will cover the cost of the repair. For all other repairs, the customer is responsible for the cost of service.
If you have any questions about our repairs and services, feel free to contact us. We are here to help!