Welcome to Intellica Jewelry. By accessing or using our website (www.intellica.store), you agree to comply with and be bound by the following terms and conditions. These Terms & Conditions, along with our Privacy Policy and Return & Exchange Policy, govern your use of our website and the purchase of products from Intellica Jewelry. If you do not agree to these terms, please refrain from using our website.
1. General
Intellica Jewelry reserves the right to update, modify, or change these Terms & Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically for updates. By continuing to use the website after any changes are made, you agree to accept those changes.
2. Product Information and Availability
While we strive to provide accurate descriptions, images, and pricing for all our products, Intellica Jewelry cannot guarantee the accuracy, completeness, or reliability of the product details on our website. All product descriptions, prices, and availability are subject to change without notice.
- Product Availability: Items listed on our website may not always be in stock. In the event that a product you’ve ordered is unavailable, we will notify you as soon as possible and provide options for either a full refund or exchange.
- Colors and Details: We make every effort to ensure that product colors and details are as accurate as possible. However, the color you see on your device may differ due to lighting, screen settings, and other factors beyond our control.
3. Pricing and Payments
- Pricing: All prices are listed in the local currency (e.g., USD, KES, etc.) and include applicable taxes unless stated otherwise. Prices are subject to change without notice.
- Payments: We accept payments through secure methods including credit/debit cards, PayPal, and other payment providers listed on the checkout page. By placing an order, you authorize us to charge the payment method for the total amount of your purchase, including taxes and shipping fees.
- Currency and Conversion: All transactions are processed in the currency selected at checkout. Intellica Jewelry is not responsible for currency conversion rates or fees charged by your bank or payment provider.
4. Order Processing and Shipping
- Order Confirmation: Once you place an order with Intellica Jewelry, you will receive an order confirmation email. This email does not constitute acceptance of your order; it is simply an acknowledgment that we have received it.
- Order Processing: We will process and ship your order as quickly as possible. Processing times may vary depending on product availability and shipping location. We will notify you if there are any delays or issues with your order.
- Shipping: We offer various shipping options, including standard and expedited shipping. Shipping costs are calculated at checkout based on the delivery address and selected shipping method.
- International Shipping: If you are ordering from outside our primary shipping region, you may be subject to customs duties, taxes, or import fees imposed by your local government. Intellica Jewelry is not responsible for these charges and encourages you to familiarize yourself with the relevant regulations.
5. Returns and Exchanges
We want you to be fully satisfied with your purchase. Please refer to our Return and Exchange Policy for full details regarding eligible returns and exchanges, including timelines, conditions, and the process for initiating a return or exchange.
6. Customer Responsibilities
By placing an order with Intellica Jewelry, you agree to the following:
- Accurate Information: You will provide accurate and complete information during the order process, including your name, address, and payment details.
- Authorized Use: You are responsible for all activity that occurs under your account, including purchases, password security, and personal data.
- Legality of Purchase: You confirm that the products you purchase are for personal use only and not for resale, unless specifically authorized by Intellica Jewelry.
7. Limitation of Liability
To the maximum extent permitted by law, Intellica Jewelry will not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, even if we were advised of the possibility of such damages. Our total liability for any claim related to these Terms & Conditions is limited to the amount you paid for the product in question.
8. Intellectual Property
All content on the Intellica Jewelry website, including images, logos, product descriptions, and written materials, are the property of Intellica Jewelry or its licensors. You may not reproduce, distribute, modify, or use any of the content without written permission from Intellica Jewelry.
9. Privacy and Security
Your privacy and the protection of your personal data are important to us. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal information.
10. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by Intellica Jewelry. We are not responsible for the content, policies, or practices of third-party sites, and your interactions with these sites are subject to their own terms and conditions.
11. Termination of Use
Intellica Jewelry reserves the right to suspend or terminate your access to our website and services at any time if we believe you have violated these Terms & Conditions or engaged in unlawful or inappropriate behavior.
12. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Intellica Jewelry operates. Any disputes related to these terms will be resolved exclusively in the courts of that jurisdiction.
13. Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please contact us at: [email protected]